Digital delivery

1. When access starts

Paid access is activated automatically after the payment provider confirms a successful payment and the account has completed email verification and organisation setup. It is normally available within a few minutes. A browser redirect alone is not confirmation of payment. Billing shows the payment status and the access period.

If you have been charged and access is not available within one hour, contact support with the payment reference. We will investigate and either provide the paid service or refund the amount for service we cannot supply, in accordance with our Refunds and cancellation policy and your legal rights. Do not pay again while an earlier payment is unresolved.

Supplier-publisher access is subject to separate approval. Third-party catalogue or package permissions may also be required. Buying a fabricator subscription does not guarantee those approvals or access to every supplier catalogue.

2. What you need

Use a current supported browser with JavaScript, required cookies and an internet connection. The workspace is designed for desktop and tablet use; detailed drawing and manufacturing work benefits from a larger screen. Internet connectivity, devices and your own data charges are your responsibility. Ask us about an essential compatibility requirement before subscribing.

Bizman's standard subscription is offered in ZAR for South African businesses. Contact us before purchasing for use outside South Africa so we can confirm service availability. No physical goods, on-site installation or custom development are included unless expressly agreed in writing.

3. Duration and records

The initial paid period runs to the start of the next Johannesburg calendar month. Further periods renew monthly unless renewal is stopped. Your organisation's access quantity and service period appear in Billing. An invitation or unused unit is reserved capacity, not an extension of that period.

The account owner can view invoices in Billing. Keep payment confirmations and save or print these policies. Contact us if you need a transaction record after account access ends. Service interruptions and available remedies are addressed in our Terms and conditions and Refunds and cancellation policy.